E-Commerce Assistant - Bali Management Villas

Bali Management Villas is seeking a dynamic and detail-oriented E-Commerce Assistant to join our team in the heart of Bali. In this role, you will play a pivotal part in managing and optimizing our luxury villa listings across major Online Travel Agencies (OTAs) such as Airbnb, Booking.com, and Agoda. As part of our vibrant team, you'll be responsible for ensuring our properties are accurately represented, competitive in pricing, and well-positioned to attract discerning guests.

With a focus on detail and a passion for travel, you'll work closely with our property managers, marketing team, and sales representatives to enhance our online presence and drive bookings. This is an exciting opportunity to be part of a growing business in the heart of Bali, where your contributions will directly impact our success in the competitive hospitality industry.

📋 Tanggung Jawab Pekerjaan

• Manage and update villa listings on major OTAs including Airbnb, Booking.com, and Agoda, ensuring accuracy and compliance with platform guidelines.
• Monitor and adjust pricing strategies to maximize occupancy and revenue, leveraging data analytics tools like Google Sheets or Excel.
• Coordinate with property managers to ensure high-quality photos and detailed descriptions are uploaded to OTAs, enhancing guest appeal.
• Track and analyze booking trends and market demand to optimize listing performance and availability.
• Assist in creating and managing promotional campaigns to attract new guests and increase bookings.
• Stay updated with the latest trends and best practices in the hospitality and e-commerce industries.
• Provide excellent customer service by addressing guest inquiries and resolving any issues related to online bookings.
• Collaborate with the marketing team to develop and implement strategies to increase online visibility and bookings.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in e-commerce, hospitality, or a related field, with a strong background in managing online listings.
• Proficient in using Google Sheets, Excel, or similar data analysis tools to track and analyze booking data.
• Excellent communication skills, both written and verbal, with the ability to work well with diverse teams.
• Detail-oriented with a keen eye for accuracy and a passion for travel and hospitality.
• Familiarity with major OTAs such as Airbnb, Booking.com, and Agoda, including their listing requirements and best practices.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Strong problem-solving skills and the ability to work well under pressure.
• Fluency in English, both written and spoken, is a plus but not mandatory.

🛠️ Keahlian

Lowongan Terkait